Shipping policy
Free & Secured Shipping:
Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to Confirm dispatch and therefore acceptance of the order.
In case of Cash on Delivery orders, an order confirmation email will be sent to you. Your order request will only be accepted once you have confirmed your order on the email/ mobile.
Dispatch of all the product(s) ordered, may or may not happen at the same time.
The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.
Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.
We dispatch most orders within 2 business days (excluding Sundays and public holidays).
There are no shipping charges for the orders equal and above the billing value of INR 499. However, if your order is less than INR 499, there will be a shipping charge of INR 50.
GreenOpia Naturals does not ship retail orders outside India at the moment.
Estimated delivery time of 5 to 8 days from order confirmation.
Your safety is our priority: Your information is totally safe with us. You can definitely count on us as we have incorporated the most secure and advanced encryption technology that stores all your personal information without a single chance of getting leaked.
Assured Quality: If you are having even the slightest of doubt regarding the quality of the The Fresno products, be rest assured as every product is handpicked from the selected US FDA approved manufacturing plants that give cent percent guarantee of the quality. You can select any product, and we assure you, you’ll always take home the best quality healthcare and beauty products.
We know, you're waiting to receive your newly found love - your Skincare and Healthcare regime.
Yes, even we want you to alter your wardrobe soon with the appealing outfits of The Fresno hence, we ensure to process your order as fast as we – the humans, are allowed to! This may take at least 15 days from the day you place your order. Meanwhile, we carry out the procedures involved in dispatching your order – from quality tests to packaging.
A+ Secure Packaging: The orders shipped by The Fresno are fully insured by us against theft or loss in case of transit. While we take extra care in delivering your order safely to you, we request and recommend you to check your parcel before signing the receipt. Please note that if you find a tampered package, don’t accept it. Fresno & Bakersfield India Limited. will look into the issue, resolve it and ensure to replace the tampered one with the new one.
Insured Shipments: We trust our transit partners that they’ll provide a scratch less and safe delivery of your product. They will never leave your package unguarded or in the wrong hands. And, in case of your unavailability at your mentioned address, they can figure out some other way to provide your parcel safely.
Secure and Insured Cash Collection Process: Having an efficient and secure cash collection process, we always appreciate advance payments by net banking or credit/debit cards. We believe, this speeds up the entire process along with the added advantage of supreme security of money transfer. However, we also welcome the cash on the delivery option by assuring you no trusted sources in terms of safety and cash collection system.
To return your product, you should mail your product to:
Fresno & Bakersfield India Limited.
E-7, Plot No. 15, Wicel Compound MIDC,
Opposite Seepz Main Gate No. 1,
Andheri (East), Mumbai – 400093.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.